Michelle Chua

RRS Prototyping and evaluating new devices, experiences, and behaviours

Working on new hardware and experiences poses a fun chicken-and-egg challenge: it's a struggle to express the ideal experience on prototype hardware, and yet the hardware team needs to know what the desired experience is so they can build the right device. Additionally, it's not always clear how the proposed software and hardware will affect peoples' behaviours, and how behaviours in turn will affect the software.

This talk will cover how we have approached this challenge with a range of low to high fidelity methods, with a particular focus on 1) using after-market VR devices (Oculus, HTC Vive, Windows MR) to quickly mockup AR/MR or inter-device interactions, 2) the methods we use to evaluate incubation projects and 3) challenges we face in developing and evaluating new products before they go to market (diversity and bias in data sets, ethics).

RRS Biography

Michelle is a designer based in Seattle WA, focused on taking new experiences and devices to market. She is currently a Senior Design Lead at Microsoft, where she works on media understanding and new methods for capture, and previously worked on IoT, HoloLens, and interactive TV for Xbox.


Prior to this, she was a user researcher and engineer in video games and educational technology. She is also Principal at Mystery Dish, an experimental AR/VR film studio.



Senior Design Lead

Microsoft / Mystery Dish

RRS Summit Organizers

This summit is organized by research practitioners from Spatial Research & Design and Blueprint UX, local UX design companies, and global technology leaders Samsung, Facebook, and mCloud. The organizers are passionate about research that inspires new ideas and improves product design/strategy.

Our goal for the summit is to strengthen the Pacific Northwest research community by sharing research approaches, methods and ideas for contributing to better human-centred product/service design.